Providing additional documents

If you have recently submitted

• a new application for Housing benefit / Council Tax Reduction
• a change of circumstances form
• a Discretionary Hardship Payment form

and you now have additional documents to support your claim, or we have asked you to provide additional documents. 

Provide your additional documents

If you are not able to upload the information / documents at home we have free computers for use in our Benefit Self Serve area at the Civic Centre Uxbridge and Hayes One Stop Shop. The Self Serve areas are available between 9am and 5pm Monday to Friday with a last entry of 4:30pm. Free computers are also available in our Libraries. If you send original documents by post, we will photocopy your documents and send them straight back to you (we do not recommend you post your passport or building society pass books).

Please note: Hillingdon libraries can only offer access to computers, there will be no support available to complete applications or scan documents