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Home to school transport

The Hillingdon Transport team determine eligibility for transport, the allocation of passengers to routes, the contracting of service providers to perform these routes and allocate the appropriate staff to these routes.

What do the Home to School Transport team do?

  • we determine eligibility based on the Home to School Travel Assistance Policy and all current legislation
  • we allocate passengers to an appropriate route based on their location, destination and needs
  • we allocate the contractors to the route based on value for money criteria and competitive tendering
  • we allocate the appropriate staff to the routes. Many routes will require a passenger assistant whilst for others, this will be unnecessary
  • we monitor the performance of contractors throughout the period of their contract to ensure they operate safely, legally and meet our customer standard expectations

Who are the Home to School Transport team?

The team is made up of a team manager, a senior SEN transport offer, a scheduling officer, a risk assessment officer, and two transport officers.

Personal transport budgets

Read information on personal transport budgets


Applying for travel assistance

Following the home to school travel assistance policy consultation in 2015, we have now implemented an online application process. Select the button below to submit your application.

Submit an application

Time-scale for arranging transport

  • If approved, new applications can take up to two weeks to arranged.
  • Change of address applications can take up to 20 days to be processed.

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Article utilities:  Bookmark and Share Print Print this page Last updated: 10 Jul 2019 at 15:36