Putting our residents first
Top menu
Search our website: Search

Financial support for older people

Many older people may be finding it hard to cope with increasing living costs.

To help anyone struggling, the council has been working with Age UK Hillingdon to offer financial outreach advice and support to residents aged 65 and over.

The 'First Stop Outreach' service enables residents to access free private and confidential advice across a range of issues including Financial Health Checks - checking benefit entitlements and applying, winter fuel payments and energy and utility bills.

The service is delivered by a dedicated Age UK outreach worker at regular weekly and monthly sessions held across the borough or for those less able to attend a local advice session, arrangements can be made for a home visit. Last year 157 home visits were made by the outreach worker; providing one-to-one financial advice, support and advocacy.

This resulted in 96 benefit checks - covering attendance and carers allowance, pension credit and housing benefit 

  • £120,130.40 - awarded in Attendance Allowance annually
  • £10,293.40 - awarded in Carers Allowance
  • £5,579.60 - awarded in Serve Disability Premium benefit
  • £1,144 - awarded in Housing Benefit

With a combined total of more than £137,000 awarded in benefits to Hillingdon residents 65 and over in 2010-11, it is estimated that for every £1 spent on the service approximately £7 has been generated in unclaimed benefits for local older people.

Read more on how Age UK Hillingdon can help »

Is there anything wrong with this page?

* What would you like to report?
Broken link
Out of date information
Missing information
Report a problem with a service

* Please provide further details:


Please include your email in case we need further details (optional):

This feedback tool is for improving our pages. To report a problem with a service, please email: contact@hillingdon.gov.uk

Your feedback could not be sent - please ensure you have completed all fields.

Thank you for your feedback.

Related column
Article utilities:  Bookmark and Share Print Print this page Last updated: 05 Feb 2019 at 08:47