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Information, advice and guidance (IAG)

Hillingdon Adult and Community Learning (HACL) is committed to supporting everyone with whom it comes into contact through high quality IAG.

Whether you come along for an open day, call our phone lines or enrol on one of our courses, we aim to provide impartial, practical and meaningful IAG. General advice, both pre-course and for progression opportunities, is also available from curriculum and centre staff or from the learner services team based at each adult learning centre.

Upcoming IAG events

Drop-in information, advice and guidance open days for 2019/20

For information about our courses, come to an open day at one of the Adult Learning Centres. These are designed to support you find the course that's right for you. Please note, open days are arranged on a first-come, first-served basis; we work as quickly as possible, but you may have to wait for the person you wish to speak to, to become available. 

If you wish to apply for a childcare, health and social care course or floristry and horticulture programme you may be required to undertake an initial assessment. 

Talks for floristry and horticulture, childcare health and social care will be held prior to initial assessment. Please call 01895 556455 for more information.

There's an opportunity to undertake an initial assessment on the open day. Don't worry, if you can't stay you can call our centre on 01895 556455 to book an initial assessment at any time. Please note these will take around 1.5 hours to complete.

Note: these open days exclude those wanting to apply for English, Maths and ESOL. If you are interested in one of these programmes please call our centres who can provide you with further information and arrange for an initial assessment. If you interested in learning more about counselling please see the health and social care care web page for further information about the counselling specific open days.


Brookfield ALCThursday 910am to 1pm
Brookfield ALCThursday 96pm to 8pm
Harlington ALCFriday 1010am to 1pm
Brookfield ALCSaturday 1110am to 2pm

General advice and guidance 

For information about different jobs, or help to plan your future, visit the National Careers Service.

Pre course IAG

We have a range of sources you can use to find the right course for you. Information, such as course details, can be obtained through any of our adult learning centres. Course information sheets tell you all you need to know about the course as well as what you can expect to learn and necessary starting levels. Our brochure [3MB] includes route maps for every curriculum area, course details, employment opportunities and guidance on financing your course. 

Pre course events

We have open and initial assessment days for specific subject areas which you can drop in too. Course leaders will speak to you one to one about your goals and options and help you to identify the right course for you. If you want to do a course which has a qualification attached, you will be asked to take an initial assessment to help us identify an appropriate starting point. You can find out about financing your course and what learning support is available, should you have learning difficulty or disability.

If we do not have a course suitable for you, we will endeavour to help you find one which meets your needs elsewhere.

You can call our centre on  01895 556455 for more information. 

IAG on course 

Helping on Computer If you are a learner with us, you can expect advice and guidance throughout your learning journey. As part of your course and tutorials with your tutor you will be supported to identify and work towards your next steps after the course has finished.

We also hold open days and subject-specific progression events throughout the year where you are welcome to pop in for information, advice and guidance about your goals. See below for more information about upcoming progression events. 

Our Open Learning Centre (OLC) is also available to all learners who require extra support.

Open Learning Centre

Our open learning programme is situated across the borough and runs at different times. Whether you're already a learner with us or not, you can drop in to job shop for help finding work.

If you are enrolled on one of our courses, you can come along for extra support to help you develop in your chosen subject.

Maths class What our OLC offers:

  • support for maths, English, ESOL and ICT
  • study skills for vocational learners
  • tailored individual support (planned in advance)
  • exam preparation
  • time management
  • distance learning programme (English and maths, Level 2)
  • homework support
  • help building CVs and applying for jobs

Share your skills and help others in your community

We have different volunteering opportunities to match and develop your skills - you could assist a tutor in class or provide extra support for learners out of class; you could work in customer service or help us communicate with learners. Volunteers are an important part of our team and we want your volunteering experience to benefit you, as well as the learners that we work with. We provide training to help you in your role.

Volunteer with us and you can gain confidence, build valuable work experience and explore new career opportunities.

To register your interest email hacl-info@hae-acl.ac.uk.

Contact us

Contact details for Hillingdon Adult and Community Learning [1MB]

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Article utilities:  Bookmark and Share Print Print this page Last updated: 17 Dec 2019 at 11:09