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Lost dogs

How to deal with a lost dog and how the council can help.


Found a stray dog?

If you have found a stray dog, try to make sure it is safely contained in order for a Dog Warden to be able to collect it. Otherwise it may not be there when the Dog Warden arrives.

  • To report a stray dog during office hours Monday to Friday between 9am and 5pm please call 03335 775 070.
  • To report a stray dog out of hours Monday to Friday between 5pm and 9am or at weekends and bank holidays please call 08444 996 063.

Calls to this number are at a standard rate for both landlines and mobiles.

Note: A finder of a stray dog is obliged to return the dog to its owner or contact the local authority, failure to do so is a criminal offence.

If you have lost your dog?

If you have lost your dog, it may have been collected by the council's Dog Warden service or a neighbouring borough. You can check by calling in office hours 03335 775 070.

You could also contact:

  • your local veterinary surgeries
  • Battersea lost dogs and cats line on 0843 509 4444 (calls to the 0843 number cost 5p per minute from a BT landline, mobile charges may vary)
  • your local police station

Consider registering your dog with a national lost dog database, such as Doglost.co.uk

The law

By law your dog must wear a collar with your name and address inscribed on it or on a disc attached to it whenever he/she is outside. It is also an offence for your dog to be out of control in a public place.

Microchipping is now a statutory requirement.

Hillingdon are obliged to hold the dog for a statutory period of seven days.


Should a dog be collected or found by our warden and it is not wearing a tag or is deemed to be out of control (by straying) the owner is committing an offence and a fine is charged. Currently for Hillingdon the fine is £70 (£25 statutory fine, £45 administration, callout and transportation costs).

Before a dog can be returned from kennels, they must call 03335 775 070 to pay for its release. Dogs die in hot cars

The kennels we use also charge for keeping your dog overnight or over the course of the seven day stay. This kennelling fee will be payable at the same time as the fee or when you collect your dog. You will be notified of which at the time of your call.

Note: If the dog is not claimed within seven days, the dog is gifted by the council to kennels, where they will attempt to rehome it.​

Dogs die in hot cars

Never leave any pets alone in a car especially during a heatwave.

Did you know if it's 22°C outside, the temperature inside a car can reach up to 47°C within an hour.

Please do not take the risk.



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Article utilities:  Bookmark and Share Print Print this page Last updated: 29 Jun 2018 at 13:34